|
|
|
 |
Customer Service
Overview |
|
| |
Thank you for
visiting our site. We are very happy to be at your service 24
hours a day, 7 days a week, all year around. Our number one goal
is no just to sell products but to deliver the best customer
service most small and medium size retailers cannot offer,
because with this, sales will come along, happy customers coming
back is what we work for every day. Without a good service the
total transaction can be an unhappy experience; in our case,
every time you think about us, think always first about great
customer service which includes a great selection, great prices,
easy to navigate and use pages, fast shipping ( most orders
within minutes of purchased ) and quick delivery; but that is
not all, after you make a purchase you can be sure that the
customer service will be the way you wanted, follow up email
updates with shipping confirmation and tracking info as well as
some great value offers personalized to your taste and needs. |
|
|
Product Quality |
| |
Product quality is
always excellent, product selection is A+ and even our used
items can be treated as "like new" products. We back up the
quality of our products 100% and in the rare event that
something goes wrong, we offer a great return and exchange
policy but please remember, we are not NetFlix and we do report
to credit card companies any attempt to anyone trying to take
advantage of our services. We do not make the products we sell
but we do our best to get the best quality products, the title
selection and casting selection is always your choice. |
|
|
Shipping and
Handling |
| |
We try to offer one
of the fastest shipping and delivery services available by
similar companies with our same day, almost instant process and
shipping of orders, we do our best to upgrade every order to
first class shipping, always with package tracking for your
convenience so you know the status of your order at all times,
packing is always clean and well protected as well as discrete. |
|
|
Shipping Options |
|
We offer gift
shipping options as well as dropshipping opportunities to other
fellow resellers for those out-of-stock cases where price and
delivery play an important role, tracking is sent to buyer or
buyer and receiver as per request, this insures the status
updates at all times. Gift wrap is only available only upon
request, we ship so quick that any special instructions must be
included within the special notes request box at the time of the
check out or to follow with an email immediately after your
transaction is done. |
|
|
Payment Options |
| |
We take major credit
cards as well as paypal and checks or money orders only by
request, shipping is done after funds are deposited into our
account so beware of any extra delivery time involved when
paying with check or money order. |
|
|
Content Services |
| |
We offer one of the
best sources of information related to our products so you can
find out people's opinions about a movie or book, watch previews
about a certain film or video game before buying or getting the
scoop about your favorite Actor, Actress or Director. |
